Privacy policy

Last Updated: August 1, 2026

At D2CBox ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book a consultation, fill out a form, or communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Website URL
  • Business details
  • Any information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries
  • Schedule consultations or meetings
  • Provide Shopify development and related services
  • Prepare proposals and estimates
  • Improve our website and user experience
  • Communicate project updates
  • Send important service-related communications
  • Share relevant insights, updates, or marketing communications (only where permitted)
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Understand website usage
  • Remember user preferences
  • Measure website performance
  • Improve marketing effectiveness

You can disable cookies through your browser settings. However, some parts of the website may not function properly.

4. Analytics

We may use analytics tools such as Google Analytics or similar platforms to understand how visitors use our website.

These services may collect anonymous usage information including:

  • Pages visited
  • Session duration
  • Device information
  • Geographic region
  • Traffic source

This information helps us improve our website and services.

5. Marketing and Advertising

We may use advertising platforms such as Meta, Google Ads, LinkedIn, or similar services to:

  • Measure advertising performance
  • Show relevant advertisements
  • Build remarketing audiences
  • Track conversions

These platforms may use cookies or similar technologies in accordance with their own privacy policies.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting providers
  • CRM platforms
  • Email service providers
  • Analytics providers
  • Payment providers
  • Cloud storage services
  • Communication tools

These providers are required to protect your information and use it only for legitimate business purposes.

We may also disclose information if required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Maintain business records
  • Resolve disputes
  • Meet legal and regulatory obligations

When information is no longer required, we securely delete or anonymize it where appropriate.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites, including Shopify stores, partner websites, social media platforms, or external resources.

We are not responsible for the privacy practices or content of these third-party websites.

11. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

12. International Data Transfers

If you access our website from outside India, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page along with the revised "Last Updated" date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Email: hello@d2cbox.com

Phone: +91-8700724731

Website: www.d2cbox.com